Privacy Notice
This privacy notice lets you know what happens to any personal data that you give to us, or any that we may collect from or about you. It applies to all products and services, and instances where we collect your personal data.
This privacy notice applies to personal information processed by or on behalf of Harmonise HR
What information we collect, use, and why
We collect or use the following information to provide services and goods, including delivery:
- Names and contact details
- Addresses
- Date of birth
- Payment details (including card or bank information for transfers and direct debits)
- Website user information (including user journeys and cookie tracking)
- Records of meetings and decisions
- Identification documents
- Information relating to compliments or complaints
We collect or use the following information for service updates or marketing purposes:
- Names and contact details
- Marketing preferences
- Location data
- Website and app user journey information
- Names and contact details
- Location data
- Website and app user journey information
- Name
- Contact information
Lawful bases
Our lawful bases for collecting or using personal information to provide services and goods are:
- Consent
- Contract
- Legitimate interest:
- a) To perform and/or test the performance of, our products, services and internal processes b) To follow guidance and recommended best practice of government and regulatory bodies c) For management and audit of our business operations including accounting d) To carry out monitoring and to keep records of our communications with you (see below) e) For market research and analysis and developing statistics f) For direct marketing communications and related profiling to help us to offer you relevant products and services g) For automated decision making
Our lawful bases for collecting or using personal information for service updates or marketing purposes are:
- Consent
- Contract
- Legitimate interest:
- a) For direct marketing communications b) For automated decision making
Where we get personal information from
- People directly
How long we keep information
Unless we explain otherwise to you, we’ll hold your personal information based on the following criteria:
- For as long as we have reasonable business needs, such as managing our relationship with you and managing our operations
- For as long as we provide goods and/or services to you
Who we share information with
Others we share personal information with
- Professional or legal advisors
- Relevant regulatory authorities
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal data.
Your right to rectification – You have the right to ask us to rectify personal data you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal data in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal data in certain circumstances.
Your right to object to processing – You have the right to object to the processing of your personal data in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal data you gave us to another organisation, or to you, in certain circumstances.
Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent.
You don’t usually need to pay a fee to exercise your rights. If you make a request, we have one calendar month to respond to you.
To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.
How to complain
If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.
If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint
If you have any questions about this privacy notice, you can contact us by going to the Contact Us section of our website.
Last updated
7 August 2024
